Welcome to Getup (“https://getup.io/”) and to Zora Dashboard (“Zora Dashboard”, “Software”), whose domain is https://undistro.io. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions.
About us
1.1 Both Undistro and Zora Dashboard are owned and operated by GETUP PLATAFORMA E COMPUTAÇÃO EM NUVEM S.A., CNPJ 18.366.718/0001 - 61, headquartered at Alameda Campinas, 802, suite 12 in São Paulo, SP, CEP 01404-200 ("Getup").
1.2 Global Availability. Getup controls the Website from its offices in São Paulo, Brazil. If you use this website in other locations, you will be responsible for compliance with applicable local laws. Getup does not guarantee that the products and services mentioned herein are appropriate or available worldwide. The language of this Agreement is expressly agreed to be English, and you waive any applicable law or regulation requiring the Agreement to be localized to meet your language.
Acceptance of Terms of Use
2.1 By using the Zora Dashboard you agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2.2 If you enter into these Terms on behalf of an entity, such as your employer or the company you work for, you represent that you have the legal authority to bind and commit that entity under these Terms.
2.3 This document establishes the terms and conditions of use of the Zora Dashboard – SaaS Software, being executed between GETUP and the CONTRACTING PARTY (“user” or “customer”), who fully agrees to and adheres to these terms and conditions of use.
License
3.1 Upon payment of the applicable fees for the Service and subject to your continuous compliance with this Agreement, Zora Dashboard grants you a limited, worldwide, non-exclusive, non-transferable license to access and use (i) the Service and Documentation and (ii) Result Data. The Provider grants the Customer a limited, non-exclusive, non-transferable right to access the Software via the Internet solely for its business operations and subject to the terms of the Agreement during the Subscription Period. The Customer may permit its Users to use the Services for this purpose, and the Customer is responsible for its Users' compliance with the Agreement.
3.2 This license may be subject to limitations based on the service plan. The license may be revoked at any time in cases of violation of these terms, misuse of the software, or fraudulent activity.
Services Rendered
4.1 The Zora Dashboard provides tools for Kubernetes environments with a focus on detecting misconfigurations, identifying vulnerabilities, and monitoring cluster health.
4.2 The features, limits, and prices of each service plan are described on the Zora Dashboard website or in the respective commercial agreements. Users should consult these documents for a detailed description of what is included in their chosen plan.
5. Purchases; Other Terms and Conditions
5.1 Additional terms and conditions may apply to purchases of the Zora Dashboard and to specific features of the Site. You agree to comply with such terms and conditions. If there is a conflict between these Terms and the terms posted or applicable to a specific part of the Site, the latter terms shall prevail with respect to Your use of that specific feature.
5.2 Free Subscription: The user may sign up for a Free Subscription, which allows free access to certain services and resources during the trial period. The Free Subscription may have limitations in terms of functionalities, access to content, or customer support, as described at https://getup.io/en/zora-dashboard. The user may cancel the subscription at any time during the free trial period without incurring any fees or charges.
5.3 Paid Subscription: By subscribing to a paid plan, users will have access to all features and support services associated with the selected paid plan for the duration of the subscription.
5.4 Free Trial: Upon creating an account, the user will have access to certain features available in the paid plan during a trial period. After the end of this period, if the user does not make the payment for the applicable subscription, the user will lose access to these resources and will be transferred back to the free tier.
5.5 The user agrees to pay the applicable subscription fees as described in the pricing section. The subscription will automatically renew at the end of each billing cycle, unless cancelled by the user prior to the renewal date.
5.6 Professional Subscription Services. The scope, pricing, and other terms of paid services will be detailed in the applicable Commercial Agreement or Sales Order. During the Subscription Term, Support Services will be provided to the Customer in accordance with the purchased service plan. Service will be activated upon confirmation of the initial payment, as specified in the Sales Order. The Customer must provide all necessary information to activate the service.
5.7 Payment Terms: Payments will be due immediately upon Sales Orders or invoices. The customer agrees to make full payment within the stipulated period. The Customer is responsible for any sales, use, goods and services, value-added, withholding or similar taxes, tariffs, duties, fees, and other government charges, whether domestic or foreign (collectively, "Taxes");
5.8 Late Payments: Payments not received on time may incur additional fees. Access to the service may be suspended until all outstanding payments are settled.
6. Your account and use of the service
6.1 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
6.2 Logging into the Zora Dashboard will occur through your account on other platforms, "Third-Party Service" and "third-party authentication", such as, but not limited to: Google, Microsoft, or Github. You acknowledge that the use of any Third-Party Service may be subject to a separate agreement between you and the Third-Party Service provider. Zora Dashboard does not endorse and is not responsible for the accuracy, functionality, usefulness, or intellectual property rights or related to such Third-Party Services.
6.3 You are solely responsible for the security and any use of your account, including any activity conducted through your account, whether authorized by you or not. Each account is intended for use by a single individual. Sharing your account credentials with others is prohibited and may result in account suspension or termination.
6.4 You agree not to (a) access (or attempt to access) the administrative interface of the Service by any means other than through the interface provided by the Zora Dashboard in connection with the Service; (b) engage in any activity that interferes with or disrupts the Service (or the servers and networks that are connected to the Service)
6.5 You may not access or use the Service for the purpose of bringing an intellectual property infringement claim against Zora Dashboard or to create a product or service competitive with the Service. Any such activity will result in the immediate termination of your account.
6.6 Your account may have limitations determined by the type and category of account you chose, as set forth at https://getup.io/en/zora-dashboard. If your actions or other use of the Service exceed the permissions associated with your chosen service level, we reserve the right to apply the limitations associated with your chosen service level, including the deletion of data that exceeds these limitations. You will be notified prior to data deletion and it is your responsibility to back up all data. Repeated violations of these limitations may lead to the termination of your account.
6.7 You agree that the Service shall not be used as a basis for the deployment of systems that must be reinforced or highly secure, or that involve mission-critical business operations, critical communication systems, real-time control systems, or other situations where an inaccuracy or error in a report or service could cause death, personal injury, or material or environmental damage. Zora Dashboard is not responsible for any damages resulting from such use.
6.8 The Client acknowledges that their access to and use of the Software will be cloud-based or web-only, and that the Software will not be installed on any server or other computer equipment owned by them. The Client acknowledges that the Provider has no delivery obligation and will not ship copies of the Software. The Client agrees and acknowledges that they do not acquire under the agreement any license to use the Software. Upon the expiration or termination of the Agreement or the services contained therein, the Client's right to access or use the Software or Services shall terminate.
6.9 The Zora Dashboard requires certain technical prerequisites to function correctly. For detailed information on how the Dashboard works, including setup instructions and system requirements, as detailed in the official documentation available on the Zora Dashboard website [https://zora-docs.undistro.io/].
6.10 It is the User's responsibility to ensure that their environment meets these prerequisites to use the Service effectively.
7. Commitment to Support and Service Level
7.1 If you purchased Support or are otherwise entitled to receive Support based on the plan you purchased, the Zora Dashboard will provide Support in accordance with the Support terms set forth on the following website page: https://getup.io/pt/zora-dashboard.
7.2 If you purchased a Production Plan, Zora Dashboard will provide the Service in accordance with the applicable Commercial Terms or Sales Order.
7.3 Support and Service Level agreements do not apply to Service plans and features released under a Free Plan. Free tier users acknowledge that they will not receive any technical support, updates, or service level commitments from the Zora Dashboard.
7.4 Any questions, crashes, or bugs can be reported through the project page at github.com/undistro/Zora. Community support is available, which consists of submitting errors or suggestions through the designated Slack channel and accessing the provided documentation. Community support does not include real-time troubleshooting, guaranteed response times, or direct technical assistance beyond general questions or suggestions. Any additional support, beyond community support, will be subject to the terms outlined in the respective commercial agreement.
Terms of use
8.1 You agree that you are responsible for your own conduct while accessing or using the Service and for any consequences thereof. You agree to use the Service only for purposes that are legal, proper and in accordance with these Terms and any applicable laws or regulations. By way of example, and not as a limitation, you may not, and may not allow any third party to:
a. Send, upload, distribute, disseminate, or offer to do the same in relation to any content that is unlawful, defamatory, offensive, abusive, fraudulent, obscene, or otherwise objectionable;
b. Distribute viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other items of a destructive or deceptive nature;
c. Impersonate another person (through the use of an email address or otherwise) or otherwise misrepresent yourself or the source of any Content;
d. Upload, transmit, or otherwise make available through the Service any content that infringes any patent, trademark, copyright, trade secret, or other proprietary rights of any party, unless you are the owner of such rights or have permission from the owner to post such content;
e. Use the Service to violate the legal rights (such as rights of privacy and publicity) of others;
f. Promote or encourage, directly or indirectly, illegal activities;
g. Interfere with the use of the Service by other users;
h. Use the Service for any unauthorized commercial purpose, including, without limitation, advertising, marketing, or selling goods or services without prior written consent.
i. Modify, adapt, translate, or reverse engineer any part of the Service;
j. Remove any copyright, trademark, or other proprietary rights notices contained in the Service or any content published on it;
k. Reformat or frame any portion of the web pages that are part of the Service's administration view;
l. Use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the Service or the content published on it, or to collect information about its users for any unauthorized purpose;
m. Use the Service, or any interfaces provided with the Service, to access any Zora Dashboard product or service in a manner that violates the Terms or other terms and conditions of use of any Zora Dashboard product or service.
9. Property rights
9.1 All content, trademarks, and other intellectual property rights associated with Zora Dashboard and Undistro are the property of Getup Plataforma e Computação em Nuvem S.A. You may not use any of our intellectual property without our prior written consent.
9.2 The Zora Dashboard Software provided under this agreement is owned by Getup and is protected by applicable intellectual property laws. You acknowledge and agree that Zora Dashboard (or Zora's licensors) own all legal rights, titles, and interests in the name, visual interfaces, graphics, design, systems, methods, appearance, organization, compilation of content, data, images, and all other elements of the Service. Such elements are protected by copyright laws, brands, patents, and trademarks registered with the National Institute of Industrial Property of Brazil and all other relevant and applicable intellectual property laws and proprietary rights. By using the Service, you are prohibited from using Zora's name, logo, trademarks, or any other visual elements associated with the Service without prior written consent.
9.3 Free Tier and Premium Features: The Free Tier includes basic features that can be used free of charge. Premium features are available only through a paid subscription. These additional features offer advanced resources and priority support, and are subject to specific terms and conditions.
9.4 All software features are considered the intellectual property of Getup Plataforma e Computação em Nuvem S.A.
9.5 User comments and suggestions are highly valued and may lead to innovations or implementations that may be incorporated into the Service without granting users any rights over the new features. All data, rights, and interests relating to the content licensed, used, or made available through Zora Dashboard will remain the exclusive property of Zora Dashboard or its licensors.
9.6 Users are prohibited from reverse engineering, decompiling, or disassembling any part of the Service. Users are responsible for ensuring that their use of the Service does not violate the intellectual property rights of Zora Dashboard or any third party. Any violation may result in account suspension and legal action for damages.
10. Personal information and privacy
10.1 Our collection and use of personal information are governed by our https://getup.io/en/privacy-policy.
10.2 The Service's Privacy Policy describes the collection, use, storage and disclosure of your personal information, including collection by any third-party software used by Zora Dashboard or Getup, and is incorporated by this reference into these Terms. You agree to the use of your data in accordance with the Privacy Policy and applicable data protection laws.
10.3 Data will not be shared with third parties, except as necessary for the operation of the Service or as required by law.
10.4 The User authorizes the use of Data collected during the provision of Services for the purposes of development, training, and improvement of machine learning models, provided that such Data is aggregated and anonymized in a way that does not allow the identification of the Customer or related individuals.
10.5 You agree that you are responsible for protecting the privacy and legal rights of the end users of your repositories or other content stored or managed through the Service. You must provide a legally adequate privacy notice and ensure compliance with applicable data protection laws.
10.6 Any personal data collected will be processed in accordance with the Brazilian General Data Protection Law (Law 13,709/18 - LGPD), as well as the General Data Protection Regulation (GDPR) of the European Union and other relevant legislation. The data will be processed securely to guarantee the protection of the User's privacy.
11. Confidentiality
11.1 For the purposes of this Agreement, "Confidential Information" shall include any data, materials, or information disclosed by either party that is proprietary or confidential, whether in oral, written, or electronic format, including, but not limited to, business plans, customer information, software, and technical specifications.
11.2 Obligations of the Parties: Each party agrees to: (a) Maintain the confidentiality of the Confidential Information and not disclose it to third parties without the prior written consent of the disclosing party; (b) Use the Confidential Information exclusively for the purposes of this Agreement and not for any other purpose. (c) Take all reasonable measures to protect the confidentiality of the Confidential Information, which shall not be less than the measures it uses to protect its own confidential information.
11.3 Exclusions: Confidential Information does not include information that: (a) is or becomes publicly available without breach of this Agreement; (b) Was known to the receiving party prior to disclosure by the disclosing party; (c) Is disclosed to the receiving party by a third party without restriction on disclosure; or (d) Is independently developed by the receiving party without use of or reference to the Confidential Information.
11.4 The confidentiality established herein extends over time and shall not be removed even in the event of termination of this agreement.
12. Modifications to the Service
12.1 Zora Dashboard may make commercially reasonable updates or modifications to the Service from time to time to reflect changes in, among other things, laws, regulations, rules, technology, industry practices, system usage patterns, and the availability of a third-party program. Zora Dashboard will provide prior notice of any material updates or modifications that it reasonably believes could materially degrade the core features or functionality of the Service.
13. Indemnification
13.1 You agree to hold harmless and indemnify Getup and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers or partners from and against any third-party claim arising from or in any way related to (a) your breach of the Terms, (b) your violation of applicable laws, rules or regulations in connection with the Service, or (c) your User Content, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys' fees of every kind and nature.
14. Disclaimer of warranties
14.1 The services are provided “as is”, without warranty of any kind. Without limiting the foregoing, we explicitly disclaim any implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, and non-infringement, and any warranties arising out of course of dealing or usage of trade. You expressly understand and agree that your use of the service is at your sole risk.
14.2 Zora Dashboard makes no warranty that the service will be uninterrupted, timely, secure, or virus-free. Use of the service will be at your own risk.
14.3 Notwithstanding any provision to the contrary, the warranties in this Section do not cover and Zora Dashboard shall not be liable for (a) errors or results from Customer Data, third-party equipment, software, or products; (b) misuse of the Licensed Materials or non-compliance with the Documentation; (c) modifications to the Software or Services made by anyone other than Teleport or its subcontractors; or (d) any Product Previews. The remedies in this Section shall be the Client's sole and exclusive remedies (and Teleport's sole responsibility) for any breach of the warranties.
15. Limitation of Liability
15.1 To the maximum extent permitted by applicable law, Zora Dashboard shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including, but not limited to, loss of profits, revenue, data, or use, arising out of or in connection with the use or inability to use the service, even if Zora Dashboard has been advised of the possibility of such damages.
15.2 The total liability of the Zora Dashboard in relation to any claim arising out of or related to this agreement or the use of the service shall be limited to the total amount paid by the user during the period preceding the claim.
15.3 Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitation may not apply to all users.
15.4 The user acknowledges that this limitation of liability clause is an essential element of the agreement between the parties and that, without this limitation, the terms and conditions of the service would be substantially different.
Term and Termination
16.1 These Terms begin on the Effective Date and will continue in effect until the expiration of all Subscriptions (“Term”).
16.2 Free Plan. Users who opt for the free plan may use the services for an indefinite period, subject to change or termination by the company.
16.3 The company reserves the right to terminate or modify the free plan at any time, subject to 30 days' prior notice.
16.4 The user may cancel their account at any time, resulting in the immediate termination of access to the services.
Paid Plans
16.5 Paid plans. Paid Plans will remain in effect for the period specified at the time of subscription and will automatically renew, unless the user cancels their subscription prior to the renewal date.
16.6 Additional terms and conditions may apply to Zora Dashboard purchases and specific features. The terms of paid services will be detailed in the applicable Commercial Agreement or Sales Order.
16.7 The user may cancel their subscription at any time, but there will be no refund for the period already paid.
16.8 The company may terminate the agreement immediately if the user violates any of the provisions of these Terms.
16.9 Upon any termination or expiration of the Subscription or these Terms, the Customer's right to use the Software licensed under such Subscription shall terminate, and the Customer's access to the Software and Services provided under such Subscription shall be deactivated and discontinued.
16.10 The company shall not be liable for any damages or losses resulting from the termination of this contract.
Modifications to the Terms of Use
17.1 These Terms may be modified at any time. You will be notified of any modification by email or by posting the changes on the webpage. In the event that Zora Dashboard modifies these Terms of Service, you may terminate your use of the Service. Your continued use of the Service after notification of any change to the Terms of Service will be deemed as your agreement to the modified Terms of Service.
17.2 Previous versions of the Terms will be made available for reference, allowing Users to review any updates.
General
18.1 Any communication regarding the purpose of this document shall be sent in writing to the email address zora@getupcloud.com.
18.2 If any provision of this document conflicts with the governing law, or if any provision is held to be null, void, or unenforceable by a Court, such provision shall be updated to reflect, as closely as possible, the original intentions of the Parties, in accordance with applicable law, with all other terms and conditions remaining in full force and effect.
18.3 You agree that Zora Dashboard may provide you with notices, including those regarding changes to the Terms, by email or postings on the Service page. By providing your email address to Zora Dashboard, you consent to using the email address to send any notices required by law instead of communication by mail. You may provide us with legal notices at our email address zora@getupcloud.com.
18.4 Zora Dashboard shall not be liable for failure or delay in performing its obligations resulting from any condition beyond its reasonable control, including, but not limited to, government action, acts of terrorism, earthquake, fire, flood, or other acts of God, working conditions, power failures, and Internet disturbances.
18.5 In the event that Zora Dashboard provides a Portuguese version of these Terms, the Portuguese version shall prevail in case of any conflict.
18.6 Neither party may assign any of its rights or obligations under these Terms, whether by operation of law or otherwise, without the prior written consent of the other party. Notwithstanding the foregoing, Zora Dashboard may assign all of its rights and obligations under these Terms, without your consent, to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any attempted assignment in violation of these Terms shall be null and void.
18.7 The parties agree that the court of the city of São Paulo, in the state of São Paulo, Brazil, has exclusive jurisdiction to settle any disputes or claims arising from the interpretation of these Terms or their purpose or formation.
You acknowledge that you have read, understood, and agree to be bound by the Agreement.
Document updated on October 25, 2024.