EN

Kubernetes support & operations

Kubernetes support & operations

24/7 Kubernetes Support as an extension of your team.

24/7 Kubernetes support as an extension of your team.

Getup serves as an extension of your Kubernetes team, providing assessments, consulting, monitoring, hands-on support, and incident war room response, while you retain full operational control.

Getup serves as an extension of your Kubernetes team, providing assessments, consulting, monitoring, hands-on support, and incident war room response, while you retain full operational control.

Terminal - csh - 470x304

user: $ getup services --list

Remote Ops

We operate your clusters from end to end.

24/7 Support

Kubernetes experts for critical incidents.

Consulting

Clearly scoped Kubernetes projects.

Secure Images

Protection for the container images running in your clusters.

user: $

|

Terminal - csh - 470x304

user: $ getup services --list

Remote Ops

We operate your clusters from end to end.

24/7 Support

Kubernetes experts for critical incidents.

Consulting

Clearly scoped Kubernetes projects.

Secure Images

Protection for the container images running in your clusters.

user: $

|

Kubernetes Support

Kubernetes Support

Getup-operated clusters end-to-

end.

Getup-operated clusters end-to-
end.

24/7 Kubernetes Support

24/7 Kubernetes Support

Incidents, troubleshooting, and technical

questions.

Incidents, troubleshooting, and technical
questions.

Kubernetes Assessment

Kubernetes Assessment

Environment diagnosis with the Cluster Assessment Toolkit

Companies operating Kubernetes in production with Getup

Companies operating Kubernetes in production with Getup

KUBERNETES SERVICES

Specialized services for the continuity,

reliability, and evolution of Kubernetes environments.

Entrust the continuity and evolution of your Kubernetes operation to those who
live this technology.

Platforms & Distributions

Vendor-agnostic operations for your Kubernetes stack.

Vendor-agnostic operations for your Kubernetes stack.

We work with the stack your company already uses, providing specialized support and operations for Kubernetes clusters across cloud, on-premises, and hybrid environments.

We work with the stack your company already uses, providing specialized support and operations for Kubernetes clusters across cloud, on-premises, and hybrid environments.

Amazon EKS

Amazon EKS

Azure AKS

Azure AKS

Google GKE

Google GKE

SUSE Rancher

SUSE Rancher

Red Hat OpenShift

Red Hat OpenShift

Vanilla Kubernetes

Vanilla Kubernetes

Technologies and tools

we use in our day-to-day operations.

Technologies and tools

we use in our day-to-day operations.

Kubernetes

Rancher

Terraform

Sailboat

Sailboat

Argo CD

Argo CD

GitOps

Prometheus

OpenShift

Grafana

Istio

Loki

Kubernetes

Kubernetes

Rancher

Terraform

Sailboat

Argo CD

GitOps

Prometheus

OpenShift

Grafana

Istio

Loki

where to start

Which path best fits your

Kubernetes operation?

Which path makes sense for

your operation?

Every engagement begins with an initial technical consultation to understand your Kubernetes environment, risks, and priorities. Based on this assessment, we recommend the service model that best fits your needs.

Every engagement begins with an initial technical consultation to understand your Kubernetes environment, risks, and priorities. Based on this assessment, we recommend the service model that best fits your needs.

YOUR NEED

RECOMMENDED PATH

ENGAGEMENT MODEL

I want to understand the current state of my environment before making a decision.

Kubernetes Assessment

One-time assessment with risk mapping and recommendations.

I need support with incidents, technical queries, and troubleshooting.

24/7 Kubernetes Support

Ongoing contract with SLAs defined by

severity.

I want to delegate the maintenance of the clusters.

Remote Ops

Ongoing contract with agreed operational routines, metrics, and responsibilities.

I have a specific initiative, such as a migration, GitOps, disaster recovery, or hardening.

Technical project scoped within

the contract

Scope, timeline, and deliverables defined within the Support or Remote Ops engagement.

I want to reduce CVEs in container images.

Quor Subscription + Support

Bundled offering for 24/7 Support or Remote Ops clients.

YOUR NEED

I want to understand the current state of my environment before deciding.

RECOMMENDED ROUTE

Kubernetes Assessment

HIRING FORMAT

One-off diagnosis, with risk mapping and recommendations.

YOUR NEED

I need support with incidents, technical queries, and troubleshooting.

RECOMMENDED ROUTE

24x7 Kubernetes Support.

HIRING FORMAT

Recurring contract, with SLA defined by severity.

YOUR NEED

I want to delegate the maintenance of the clusters.

RECOMMENDED ROUTE

Kubernetes Support with Remote Ops.

HIRING FORMAT

Recurring contract, with agreed routines, indicators, and responsibilities.

YOUR NEED

I have a specific front, such as migration, GitOps, DR, or hardening.

RECOMMENDED ROUTE

Technical project associated with the contract.

HIRING FORMAT

Scope, deadline, and deliverables defined within support or operation.

YOUR NEED

I want to reduce CVEs in container images.

RECOMMENDED ROUTE

Quor Subscription + Support.

HIRING FORMAT

Combo package for support or operation clients.

why getup

Experience, technology, and the team behind your operation.

Experience, technology, and the team behind your operation.

EXPERIENCE

Kubernetes pioneers in Brazil.

Kubernetes pioneers in Brazil.

Few companies in Brazil have worked with Kubernetes since version 1. Getup has. This experience translates into technical maturity, hands-on expertise, and better-informed decisions.

Learn about our journey

TEAM

Certified Kubernetes

expertise.

Certified Kubernetes
expertise.

Engineers with CKA, CKAD, and CKS certifications, combining deep Kubernetes expertise with hands-on experience in mission-critical environments.

GOVERNANCE

Service management, not just technical support.

Service management, not just technical support.

A Service Delivery Manager monitors service metrics, provides visibility into support quality, and aligns improvement plans with your team.

product and r&d

Proprietary technology for container image security

Proprietary technology for container image security

With Quor, Getup brings your Kubernetes experience to the governance of images arriving at clusters, with provenance and reduction of known CVEs.

Meet Quor

OPEN SOURCE

Active presence in the open source ecosystem.

Active presence in the open source ecosystem.

Getup’s work goes beyond the projects we deliver for clients. We contribute to open source projects such as Zora, Marvin, and CEL Playground, and support community maintainers with secure container images through Quor.

View open source projects

CUSTOMER STORIES

Explore Getup’s success stories.

Meet some success stories of

Getup.

  • Intelligent Airlines

    Digital turnaround: Gol migrates its core business system and over 80 applications to the cloud in Kubernetes environments.

  • Road freight platform

    Strategic partnership boosts Frete.com's growth in the logistics market.

  • Intelligent Airlines

    Digital turnaround: Gol migrates its core business system and over 80 applications to the cloud in Kubernetes environments.

  • Road freight platform

    Strategic partnership boosts Frete.com's growth in the logistics market.

  • Intelligent Airlines

    Digital turnaround: Gol migrates its core business system and over 80 applications to the cloud in Kubernetes environments.

  • Road freight platform

    Strategic partnership boosts Frete.com's growth in the logistics market.

FAQ

Frequently asked questions about our Kubernetes services.

Frequently asked questions about our Kubernetes services.

What is the difference between 24x7 Support and Remote Ops?

In Remote Ops (Kubernetes management), Getup takes over cluster operations throughout the entire lifecycle: provisioning, upgrades, security patches, observability, hardening, backup, disaster recovery, and cost optimization (FinOps). In 24x7 Support, your team runs the operations, and Getup acts as a technical escalation layer for incidents, troubleshooting, and questions about the Kubernetes environment.

What is the difference between 24/7 Kubernetes Support and Remote Ops?

Remote Ops delegates day-to-day Kubernetes operations and cluster lifecycle management to Getup. With 24/7 Kubernetes Support, your team operates the environment and relies on Getup for incident escalation, advanced troubleshooting, and technical guidance.

Which Kubernetes platforms and distributions does Getup support?

Getup supports Amazon EKS, Azure Kubernetes Service (AKS), Google Kubernetes Engine (GKE), Red Hat OpenShift, Rancher, and self-managed Kubernetes across cloud, on-premises, and hybrid environments.

Does Getup deliver Kubernetes migration and modernization projects?

Yes. Getup delivers scoped projects covering Kubernetes migration, modernization, GitOps, observability, disaster recovery, hardening, CI/CD, and Infrastructure as Code. Each project has defined scope, timeline, deliverables, and responsibilities.

How does Getup’s 24/7 Kubernetes Support work?

Getup’s 24/7 Kubernetes Support provides specialist escalation for incidents, advanced troubleshooting, and critical war rooms. Requests follow severity-based SLAs, while critical incidents include root cause analysis (RCA) and a post-incident report.

When is Remote Ops the right fit?

Remote Ops is recommended when a company wants to delegate day-to-day Kubernetes operations, reduce operational risk, or expand internal capacity. Getup assumes the agreed responsibilities for cluster lifecycle, observability, security, backups, disaster recovery, scalability, and FinOps.

What happens during the initial technical consultation?

The initial consultation reviews your Kubernetes environment, risks, priorities, and operating model. Based on this review, Getup recommends the right path: Kubernetes Assessment, 24/7 Kubernetes Support, Remote Ops, a scoped technical project, or Quor.

Is Quor included with Getup’s Kubernetes services?

Quor has a separate subscription and can be added to 24/7 Kubernetes Support or Remote Ops. It provides secure container images and technical support for integrating them into Kubernetes environments.

Operating Kubernetes in production for more than 10 years. With Quor, this experience extends to software supply chain security as well.

Operating Kubernetes in production for more than 10 years. With Quor, this experience extends to software supply chain security as well.

Operating Kubernetes in production for more than 10 years. With Quor, this experience extends to software supply chain security as well.